Privacy Policy for Yard Global Software Solutions
Effective Date : 01/01/2025
At Yard Global Software Solutions, we value the privacy and security of your personal and business data. As a company that provides Oracle Fusion implementation and support services, we are committed to protecting the confidentiality and integrity of your data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, services, and during the implementation of Oracle Fusion solutions.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect business information in order to provide you with tailored Oracle Fusion solutions and support services. The types of information we collect include:
Personal Information:
- Contact Information: Name, email address, phone number, job title, and company name.
- Account Information: Account registration details, such as username and password, if applicable.
- Communication Data: Information from your interactions with our support team, such as support requests, feedback, or survey responses.
Business Information:
- Business Contact Information: Details about your company, including business name, address, industry, and business goals.
- Implementation Data: Data related to your business processes, systems, and any relevant documentation provided during the Oracle Fusion implementation (e.g., business requirements, workflows, configuration data).
- Financial Information: During the course of data migration, we request to share the legacy system data like past years journals, any open payable invoice, existing supplier and customer master, etc. in the expected format for us to upload to Oracle
- User Data: Usage data related to the Oracle Fusion modules being implemented, such as log-in credentials, activity logs, and user behaviour on the platform (where applicable).
Technical Information:
- Website Usage Information: When you visit our website, we may automatically collect certain information about your browsing activities, including your IP address, browser type, device information, and pages viewed. This is done using cookies or similar technologies (see Cookie Policy below).
- System Data: During Oracle Fusion implementation, we may also collect system information to optimize configurations, diagnose issues, and provide post-implementation support.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Oracle Fusion Implementation & Support: To design, configure, implement, and support Oracle Fusion solutions, ensuring that they meet your business needs and objectives.
- Customer Support & Communication: To provide ongoing customer support, respond to inquiries, and address any technical or service-related issues.
- Service Improvement: To enhance the quality and functionality of our services by gathering feedback and conducting user surveys.
- Marketing & Outreach: To send you information about new services, promotions, or updates that may be relevant to your business. You can opt out of marketing communications at any time by following the unsubscribe instructions in the emails or contacting us directly.
3. Data Sharing and Disclosure
We are committed to protecting your data and will not sell, rent, or share your personal information with third parties except under the following circumstances:
- Service Providers: We may share your data with third-party service providers that assist us in delivering services to you (e.g., cloud hosting providers, Oracle, technical support partners). These providers are required to maintain the confidentiality and security of your data.
- Compliance with Laws: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety ofYard Global Software Solutions, our clients, or others.
- Business Transactions: In the event of a merger, acquisition, or sale of company assets, your data may be transferred as part of the transaction. We will notify you if your information becomes subject to a different privacy policy.
4. Data Security
We take data security seriously and use industry-standard measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encryption: We use encryption technologies to protect sensitive data during transmission.
- Access Controls: Access to personal and business data is restricted to authorized personnel only, based on the principle of least privilege.
- Vendor Security Standards: We ensure that any third-party vendors involved in handling your data adhere to appropriate security standards.
While we take significant measures to protect your data, no system can be completely secure. We cannot guarantee absolute security of your information.
5. Data Retention
We will retain your data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law or contractual obligations. Once data is no longer needed, we will take steps to securely delete or anonymize it.
6. Your Data Rights
As a user of our services, you have the following rights regarding your personal and business data:
- Access: You have the right to request access to the personal and business data we hold about you.
- Correction: You can request corrections or updates to inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal and business data, subject to certain legal or contractual obligations.
- Opt-Out: You can opt out of marketing communications at any time by following the instructions in the communication or by contacting us directly.
- Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
- Withdrawal of Consent: If you have provided consent for us to process your data, you can withdraw that consent at any time.
7. Cookie Policy
We use cookies and similar tracking technologies to enhance your experience on our website and provide functionality such as session management and analytics. By using our website, you consent to our use of cookies in accordance with this policy.
You can manage your cookie preferences by adjusting your browser settings. However, blocking certain cookies may affect the functionality of our website and services.
8. International Data Transfers
As a global service provider, we may transfer your data to countries outside your country of residence for processing. These transfers will be conducted in compliance with applicable data protection laws and regulations, and we will take appropriate measures to ensure that your data is protected in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will revise the “Effective Date” at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:
Yard Global Software Solutions
Email: Consulting@yardglobalsolutions.com
Phone: +91 98485 89056